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VoIP

Telephony over the internet.

Definition

VoIP (voice over IP) carries phone calls over the internet instead of traditional phone lines.

In practice

VoIP makes telephony flexible: agents work in the browser or with a softphone, also from home, and features such as recording, IVR and integrations plug in directly.

At Debesis

Debesis is a VoIP provider licensed in Poland; numbers in the Netherlands and Germany are provided through partners registered as providers there.

Related terms

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