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Speech-to-text (speech recognition)

Converts spoken language into text.

Definition

Speech-to-text (ASR) converts spoken language into text — the basis for voicebots and call transcripts.

In practice

Quality depends on audio quality, accents and specialist terms. Transcripts make calls searchable and analysable.

At Debesis

Debesis transcribes calls automatically and attaches the text to the case; processing is done by external providers’ models in the EU.

Related terms

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