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Conversational AI

AI that holds conversations in natural language.

Definition

Conversational AI refers to systems that hold dialogues with people in natural language — by text or voice.

In practice

In customer service it combines speech recognition, language understanding, dialogue management and speech synthesis with access to company systems.

At Debesis

The Debesis AI voice assistant is a conversational AI application for the phone.

Related terms

Want to see how it works in practice? Book a demo

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