Powered by Smartsupp
VoIP PBX free for 30 days learn more

Virtual PBX VoIP — modern solutions for business

Improve customer service and reduce costs with a virtual PBX VoIP. A complete VoIP system for business: call queuing, VoIP call recording, PBX with IVR, VoIP call center, and voice bot — all in the cloud.

Book a demo →

Fast deployment• Polish technical support• No long-term contracts

Try the Debesis virtual PBX with no commitment.

Debesis VoIP PBX – call panel, call recording, IVR

Features and capabilities of Debesis phone systems

Virtual PBX

A cloud VoIP PBX connects numbers and branches in one panel. Configure users, permissions, business hours, and call routes. Scale the number of lines without downtime and use SIP, softphones, and IP phones — with full control.

IVR – voice menu

Create announcements and selection scenarios. Route to departments, queues, or automated actions. Time and language rules, easy browser editing, and branch effectiveness stats.

Call recording

Enable recording for departments or the whole company. Secure cloud storage, permissions, and audit logs. Mark fragments, share links, and clear retention policies.

Extensions

Extensions and shortcuts for employees, CLIP presentation, local numbers for foreign markets. Presence statuses and calendar integrations automate “do not disturb”.

Call forwarding

Call routing, ring groups, holiday exceptions, and on-call duties. Callback, wait messages, and routing by customer attributes or contact history.

Security and QoS

Encryption, access control, and antifraud. Redundancy and quality monitoring (MOS, jitter). Configuration backups and clear retention policies.

Softphones and apps

Call from computers and phones. Push notifications, headsets, and click-to-call from websites. Privacy modes and great audio quality.

Integrations CTI

Connect the PBX with CRM and ticketing. Automatic activity logging, recording storage, and opening the customer card on inbound calls. API and webhooks.

Ease of use

A PBX that adapts to you — not the other way around

Designed for convenience, the Debesis PBX lets you handle calls in the way that is most comfortable for you — from a computer, phone, or tablet.

You do not need to install complex software or use additional hardware. Everything works in the browser, and the intuitive panel lets you quickly configure forwarding, call recording, and hotline working hours schedules.

The interface is designed so you have full control of communication — without training or technical barriers. Just log in and get to work. No matter where you are.

Book a demo
IVR – intelligent call handling

IVR that reduces waiting time and increases customer satisfaction

Automate the first line of contact with IVR in the Debesis PBX. Callers quickly choose the right path and reach the support or sales team, and after hours they can leave a voicemail. Multi-level menus, time conditions, and integrations with CRM and agent queues reduce unnecessary transfers, shorten waiting time, and ease team workload. You gain full visibility through reports, recordings, and statistics, which improves decision-making and service quality. IVR works 24/7, so no inquiry is lost and every call starts on the right track.

Automation IVR tree Time conditions CRM integration Agent queues Reports & recordings
Voice Bot – automated call handling

Automate customer calls with Debesis Voice Bot

Debesis Voice Bot in the PBX recognizes speech, analyzes intent, and automatically routes calls to the right department or CRM system. It answers FAQs, schedules appointments, and provides information on orders or ticket status. With integrations to company systems, it shortens service time, reduces missed calls, and works 24/7 — increasing customer satisfaction.

Speech recognitionAI / NLPCRM Call automation24/7Intent analysis

Debesis VoIP can work virtually anywhere in the world. Join us!

Debesis VoIP coverage — Europe, North America, and Australia

Debesis virtual PBX pricing

Choose a plan matched to your team size. Each plan includes full configuration and email/phone support. Open-ended agreement.

BASIC for small teams
Start for 5 users
99 PLN 89.1 PLN / mo
  • 5 internal extensions
  • Inbound and outbound calls
  • Call recording
  • IVR menu, queues, reports
  • Landline and mobile numbering
Each additional account: +10 PLN / mo
ADVANCED most common choice
More users + SMS
199 PLN 179.1 PLN / mo
-10% with annual payment
  • 10 internal extensions
  • Inbound and outbound calls
  • Call recording
  • IVR menu, queues, reports
  • SMS support
  • Landline and mobile numbering
Each additional account: +10 PLN / mo
COMPREHENSIVE full automation
Most features
249 PLN 224.1 PLN / mo
  • 15 internal extensions
  • Inbound and outbound calls
  • Call recording
  • IVR menu, queues, reports
  • SMS support
  • Integration with VoiceBOT
  • Landline and mobile numbering
Each additional account: +10 PLN / mo
PAY AS YOU CALL no subscription
0 PLN / mo — pay only for usage
0 PLN 0 PLN / mo
Features (IVR, recording, queues, SMS) — added on demand.
  • Inbound and outbound calls
  • Numbers per price list
Book a demo

Call rates

  • Landline calls: from 5 grosz/min
  • Mobile calls: from 11 grosz/min
  • Local number: 5 PLN / mo

Contact us

Contact us — we will gladly advise and show our solutions in practice

Do you have questions about implementing a VoIP PBX?

Or would you like to book a free demo of Debesis VoIP?

👉 Contact us directly — we respond quickly and clearly.

👉 We will advise how our solutions can improve customer service in your company.

Menu

Kontakt

O nas

Debesis oferuje zaawansowane rozwiązania do automatyzacji obsługi zgłoszeń i reklamacji, skierowane do firm z branży e-commerce, turystycznej, automotive, medycznej, transportowej, serwisowej i IT.

Bezpłatna konsultacja
Regulaminy

© Debesis 2026 – Wszelkie prawa zastrzeżone