Choose the package that best fits your team size and channel mix. Every plan can be tested in a free trial period, and the final configuration is tailored to your support process and priorities. This is a SaaS ticketing system — helpdesk software and a request handling tool with integrations, built for B2B customer support.
For small teams that want to organize email and phone requests.
For teams handling multi‑channel requests — email, web forms, phone, SMS.
For teams that need a customer portal, RMA module, and advanced automation.
Each license includes workflow configuration, onboarding support, and access to core helpdesk features. Packages scale with your team, and integrations or automations are selected based on real operational needs. Final pricing depends on user count, integrations, and SLA requirements.
Database pricing is prepared individually. We need direct contact to agree on the data type, volume, and scope (segmentation). This ensures the offer matches the campaign goal and your real needs.
Get in touch — we will advise and show our solutions in practice
Have questions about the ticketing system, voicebots, call transcription or customer service automation?
Or would you like to book a free demo of Debesis?
👉 Contact us directly — we respond quickly and clearly.
👉 We'll advise how our solutions can improve customer service in your company.
Want to know who we are? Visit our About Debesis page.
